If you are not the first practice to respond, you are already behind. Ensure every new project enquiry gets a warm, professional reply within 5 minutes — via email or WhatsApp — 24/7, automatically.
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It is a Monday evening after a day of site visits, client meetings, and design reviews. You finally sit down and see three new enquiries: a homeowner planning an extension, a developer exploring a new mixed‑use scheme, and a landlord asking about a refurbishment.
Each of them has also contacted two or three other architects. They have spent their lunch break or weekend researching local practices and are now waiting to see who replies first.
You see the notifications. You tell yourself you will reply properly tomorrow when you are back at your desk with drawings and notes in front of you. By then, another practice has already replied with a friendly message, a simple next step, and an offer of a call or meeting. The prospect has mentally moved on. You are following up late to a cold lead.
This is not a one‑off. It’s happening every week. Multiple times.
Meanwhile, larger firms and design‑and‑build companies send instant confirmations and auto‑replies within seconds. Your biggest strengths as an independent architect — personal service, design quality, and attention to detail — do not matter if the client has already booked a call somewhere else before you reply.
Larger firms and design‑and‑build companies send instant confirmations and auto‑replies within seconds.
If your average project is worth £10,000 in fees and you lose just 1 project a quarter to slow follow-up, that's £40,000 a year walking out the door.
Based on industry average figures
We build an n8n automation system that captures every inbound project enquiry — via website forms, email, or messaging apps — and sends an instant, professional acknowledgement within 5 minutes. Day or night. Weekday or weekend.
It then asks simple qualifying questions (project type, location, budget range, timescales, and planning status) so when you follow up personally, you already know exactly what they are thinking about.

The system ensures no potential client is left waiting.
A potential client submits your enquiry form or sends you a message — from any channel, at any time.
Within 5 minutes, they receive a warm, personalised reply that sounds like you wrote it.
The system automatically gathers key details: project type, location, budget range, timescales, and planning status.
You receive a notification with a fully qualified enquiry, so you can respond personally when it suits you.
Built and managed by us. You do not need to learn anything new.
Every enquiry gets a personalised WhatsApp or email response within 5 minutes, automatically. It works evenings, weekends, and bank holidays.
Ensures no potential client slips through the cracks when you are on site, in meetings, or on holiday.
Responses are trained on your tone and phrasing; we refine them until they sound exactly like you.
Tailored to architects: project type, scope, budget, timescale, planning status, and special constraints.
Every lead is logged in your existing system or a simple CRM we set up for you, including all answers and contact details.
Clients can pick from pre-approved consultation slots without email ping-pong.
Common concerns from architects, answered honestly.
Fixed scope. No hourly rates. No surprises.
Both packages start with a free mapping call. Nothing is committed until we've both agreed it's the right fit.
It's not a sales pitch. It's a working session. Here's what we cover.
We get a clear picture of what you're using, how data moves between them, and where things are falling through the cracks or being done manually.
We work through a structured gap analysis together to identify where automation would have the highest impact for your business right now.
You get a written Automation Opportunity Map showing a clear picture of where your business is today, your desired state, and a clear path between the two.
If there's a fit, we'll scope the work and propose either the Starter Build or Jumpstart. Fixed scope, no hourly rates, no surprises.
See what's inside your Automation Opportunity Map
We take on a small number of new clients each month. Free, no obligation.
Typically 30–45 minutes.