If you’re not the first agent to respond, you’re already behind. Every new enquiry gets a warm, personalised reply within 5 minutes via WhatsApp or email — 24/7, automatically.
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You see the notifications, but you can't reply until you're back at the branch. By then, a competing agent has already replied, gathered their details, and booked the valuation or viewing.
This isn’t a one-off. It’s happening every week.
Your independent agency's greatest advantage — local expertise and personal service — doesn’t matter if the landlord has already booked a market appraisal with someone else before you even get back to your desk.
Meanwhile, larger corporate agencies send instant replies within seconds.
If your average landlord instruction is worth £1,500 a year in management fees and you lose just 1 instruction a month to slow follow-up, that's £18,000 a year walking out the door.
Based on industry average figures
We build an automated system that captures every inbound enquiry — whether it's from Rightmove, Zoopla, or your website — and sends an instant, personalised acknowledgement within 5 minutes. Day or night. Weekday or weekend.
It then asks simple pre-qualifying questions. For tenants: move-in date, household income, and pet status. For landlords: property address and ideal timeline. When you follow up personally, you already know exactly who you are talking to.
A prospect submits an enquiry — via a property portal or your website at any time of day.
Within 5 minutes, they receive a warm, tailored reply via WhatsApp or email that sounds like you wrote it from your desk.
The system automatically gathers key details: move-in dates, budget, employment status, or property details for valuations.
The prospect is offered a clear next step, such as a link to book a viewing slot or a valuation call.
The contact is created directly in your CRM with all qualifying details attached, ready for your team.
Built and managed by us. You don’t need to learn new software or log into another platform.
Every portal or website lead gets a personalised response within 5 minutes, automatically. It works evenings, weekends, and bank holidays.
No lead slips through the cracks when you’re out on viewings, doing inspections, or at home.
Tailored questions for lettings to stop you wasting time on dead ends.
Responses are trained on your tone of voice; we refine them until they sound exactly like your best negotiator.
Every lead is logged directly into your existing system, including all their answers and contact details.
Optional integration so highly qualified applicants can pick from pre-approved viewing slots.
Common concerns from letting professionals, answered honestly.
Fixed scope. No hourly rates. No surprises.
Both packages start with a free mapping call. Nothing is committed until we've both agreed it's the right fit.
It's not a sales pitch. It's a working session. Here's what we cover.
We get a clear picture of what you're using, how data moves between them, and where things are falling through the cracks or being done manually.
We work through a structured gap analysis together to identify where automation would have the highest impact for your business right now.
You get a written Automation Opportunity Map showing a clear picture of where your business is today, your desired state, and a clear path between the two.
If there's a fit, we'll scope the work and propose either the Starter Build or Jumpstart. Fixed scope, no hourly rates, no surprises.
See what's inside your Automation Opportunity Map
We take on a small number of new clients each month. Free, no obligation.
Typically 30–45 minutes.