Every new patient booking an initial assessment receives a warm, personalised reply within 5 minutes via WhatsApp or email, automatically, 24/7.
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It's early Monday morning after a busy weekend of amateur sports. A prospective patient woke up with acute back pain and starts searching Google for immediate help. They find your clinic and submit an enquiry form, but because they are in pain, they also message another clinic nearby.
You arrive at the clinic, treat your 8:00 AM patient, and finally check your inbox at 9:30 AM. You call the prospect, only to hear they are already on their way to the other clinic.
The competing clinic's system had instantly replied at 6:00 AM, empathetically gathered their symptoms, and offered the first available assessment slot. Larger healthcare platforms and tech-enabled clinics use immediate responses to reassure anxious patients and capture bookings before you even see the notification.
Larger competitors and tech-enabled clinics capture bookings by responding instantly, leaving you at a disadvantage.
If your average patient is worth £600 in treatment fees and you lose just 1 patient a month to slow follow-up, that's £7,200 a year walking out the door.
Based on industry average figures
Our n8n automation system captures every inbound enquiry and sends an instant, personalised acknowledgement within 5 minutes, day or night, weekday or weekend. It automatically gathers the key qualifying questions specific to physiotherapy.
Best of all, every message is AI-crafted to match your unique brand voice, ensuring a warm and personal touch.

Automate your patient engagement without lifting a finger.
Patients submit an enquiry from any channel, any time, and the system captures it instantly.
Within 5 minutes, they receive a warm, personalised reply that sounds like you wrote it.
The system automatically gathers key qualifying questions specific to physiotherapy.
You receive a notification with a fully qualified enquiry, allowing you to respond personally when it suits you.
Managed entirely by us, no technical skills required.
Capture and respond to patient enquiries 24/7, ensuring no opportunity is missed.
Every message is crafted to match your brand's voice, providing a personal touch.
Automatically gather essential details to qualify patients effectively.
Automatically log all details into your existing system or simple CRM.
Optionally integrate with your calendar to manage bookings seamlessly.
Urgent symptoms are flagged for immediate attention, ensuring critical cases are prioritised.
Common concerns from physiotherapy professionals, answered honestly.
Fixed scope. No hourly rates. No surprises.
Both packages start with a free mapping call. Nothing is committed until we've both agreed it's the right fit.
It's not a sales pitch. It's a working session. Here's what we cover.
We get a clear picture of what you're using, how data moves between them, and where things are falling through the cracks or being done manually.
We work through a structured gap analysis together to identify where automation would have the highest impact for your business right now.
You get a written Automation Opportunity Map showing a clear picture of where your business is today, your desired state, and a clear path between the two.
If there's a fit, we'll scope the work and propose either the Starter Build or Jumpstart. Fixed scope, no hourly rates, no surprises.
See what's inside your Automation Opportunity Map
We take on a small number of new clients each month. Free, no obligation.
Typically 30–45 minutes.