Every new patient gets a warm, professional reply within 5 minutes via WhatsApp or email, 24/7, automatically.
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It is a busy Tuesday afternoon. Your front desk team is managing patients in the waiting room, answering the phone, and taking payments. Meanwhile, three new treatment enquiries just landed from your website and social media.
Each prospective patient is also looking at two or three other clinics in the area. They have spent their lunch break researching treatments and are now waiting to see who responds first.
Your team will reply when the afternoon rush dies down. By then, another clinic has already replied with booking availability, pricing details, and a welcoming message. The patient has mentally moved on and already booked a consultation elsewhere. You are following up late to a cold lead.
This isn't a one-off. It’s happening every week. Multiple times.
Meanwhile, larger corporate clinics send instant confirmations and auto-replies within seconds. Your clinic's greatest advantage — highly personalized care and expert practitioners — doesn't matter if the patient has already booked an appointment somewhere else before you even reply.
Larger corporate clinics send instant confirmations, giving them the edge over your personalized care.
If your average treatment plan is worth £1,000 and you lose just 2 bookings a week to slow follow-up, that's over £100,000 a year walking out the door.
Based on industry average figures
We build an n8n automation system that captures every inbound patient enquiry — via website forms, email, or messaging apps — and sends an instant, personalized acknowledgement within 5 minutes. Day or night. Weekday or weekend.
It then asks simple qualifying questions (treatment of interest, preferred appointment times, and any specific concerns) so when your front desk follows up, they already know exactly what the patient needs.
Transform patient enquiries into qualified leads within minutes.
A patient submits your enquiry form or sends you a message — from any channel, at any time.
Within 5 minutes, they receive a warm, professional reply that sounds exactly like your clinic team wrote it.
The system automatically gathers key details: the treatment or service they are interested in, preferred dates or times, and any specific health goals or concerns.
The contact is created in your CRM, practice management system, or a simple shared sheet with all qualifying details, ready for your team.
Managed by us, so your team can focus on patient care.
Every enquiry gets a personalized WhatsApp or email response within 5 minutes, automatically. It works evenings, weekends, and out-of-hours.
No patient slips through the cracks when your team is busy with clinical work or the clinic is closed.
Responses are trained on your tone and phrasing; refined until they sound exactly like your professional team.
Tailored to private healthcare and aesthetics: treatments of interest, preferred times, specific concerns.
Every lead is logged in your existing practice management system or a simple CRM we set up for you, including all answers and contact details.
Patients can pick from pre-approved consultation slots without endless email exchanges.
Common concerns from private clinic professionals, answered honestly.
Fixed scope. No hourly rates. No surprises.
Both packages start with a free mapping call. Nothing is committed until we've both agreed it's the right fit.
It's not a sales pitch. It's a working session. Here's what we cover.
We get a clear picture of what you're using, how data moves between them, and where things are falling through the cracks or being done manually.
We work through a structured gap analysis together to identify where automation would have the highest impact for your business right now.
You get a written Automation Opportunity Map showing a clear picture of where your business is today, your desired state, and a clear path between the two.
If there's a fit, we'll scope the work and propose either the Starter Build or Jumpstart. Fixed scope, no hourly rates, no surprises.
See what's inside your Automation Opportunity Map
We take on a small number of new clients each month. Free, no obligation.
Typically 30–45 minutes.