Every hour you wait to respond, a prospect opens another tab. The 5-Minute Rule ensures every inbound enquiry gets an instant, personalised reply via WhatsApp or email — 24/7, automatically.
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It's a Tuesday evening. You're cooking dinner. Your phone buzzes: a new enquiry. A family wants two weeks in the Algarve. They've been researching all day. They've sent the same enquiry to you and three competitors.
You see the notification. You'll reply after dinner. By then, another agent has already responded. The family is already comparing quotes. You haven't even said hello yet.
This isn't a one-off. It's happening every week. Multiple times.
Meanwhile, Booking.com confirms instantly. TUI sends an automated acknowledgement within seconds. The independent agent's greatest advantage — personal service and genuine expertise — is irrelevant if the prospect has already moved on by the time you reply.
If your average booking commission is worth £500 and you lose just 2 enquiries a month to slow follow-up, that's £12,000 a year walking out the door.
Based on industry average figures
We build an n8n automation system that captures every inbound holiday enquiry — via WhatsApp, email, or web form — and sends an instant, personalised acknowledgement within 5 minutes. Day or night. Weekday or weekend. It then asks qualifying questions (travel dates, destination, party size, budget) so when you follow up personally, you already have everything you need.
The messages are AI-crafted to match your brand voice. Clients feel personally attended to. You follow up with your expertise when you're ready. Everyone wins.
From web form submission to qualified lead, automatically.
A prospect submits your web form, sends a WhatsApp, or emails you — from any channel, at any time.
Within 5 minutes, they receive a warm, personalised reply that sounds like you wrote it.
The system automatically gathers travel dates, destination, party size, and budget.
The contact is created in Pipedrive (or your CRM of choice) with all qualifying details, ready for you.
Built and managed by us. You don't need to learn anything or log into anything.
Every enquiry gets a personalised WhatsApp or email response within 5 minutes, automatically. Works evenings, weekends, and bank holidays.
Saturday night. Bank holiday Monday. The system doesn't take days off. No more Monday morning inbox dread after a busy weekend of enquiries.
AI-crafted responses trained on your tone and phrasing. Clients feel personally attended to. We refine it until it sounds exactly like you.
The system asks about travel dates, destination, party size, and budget before you pick up the phone. You're already prepared.
Every lead is logged in Pipedrive (or your preferred CRM) with contact details and qualifying answers — ready for your personal follow-up.
Loom walkthrough of every part of the system. Written documentation covering everything you need if you ever want to take it in-house.
Common concerns from travel agents, answered honestly.
Fixed scope. No hourly rates. No surprises.
Both packages start with a free mapping call. Nothing is committed until we've both agreed it's the right fit.
It's not a sales pitch. It's a working session. Here's what we cover.
We get a clear picture of what you're using, how data moves between them, and where things are falling through the cracks or being done manually.
We work through a structured gap analysis together to identify where automation would have the highest impact for your business right now.
You get a written Automation Opportunity Map showing a clear picture of where your business is today, your desired state, and a clear path between the two.
If there's a fit, we'll scope the work and propose either the Starter Build or Jumpstart. Fixed scope, no hourly rates, no surprises.
See what's inside your Automation Opportunity Map
We take on a small number of new clients each month. Free, no obligation.
Typically 30–45 minutes.