Ensure every new pet owner receives a warm, personalised reply via WhatsApp or email, 24/7, automatically.
Book a free mapping call
It's a Sunday evening. A pet owner looking to register their new puppy searches for local vets and submits a form on your website. They want peace of mind, so they also message a large veterinary chain in the next town.
The clinic is closed, so the enquiry sits in the practice inbox until Monday morning.
When your receptionist opens the inbox on Monday, the pet owner has already received an instant, warm welcome message from the corporate chain and booked their first vaccination slot. Corporate competitors use automated systems to reply instantly. You lost a lifelong patient simply because you were closed.
You are far more likely to qualify a lead if you respond within 5 minutes; wait just 30 minutes and that advantage drops sharply.
If your average annual patient spend is worth £900 and you lose just 1 patient a month to slow follow-up, that's £10,800 a year walking out the door.
Based on industry average figures
Our n8n automation system captures every inbound enquiry and sends an instant, personalised acknowledgement within 5 minutes — day or night, weekday or weekend.
It gathers the exact qualifying questions you need for your industry, all beautifully AI-crafted to match your brand voice.
Seamlessly integrate with your existing systems
Pet owner submits an enquiry — from any channel, any time.
Within 5 minutes, they receive a warm, personalised reply that sounds exactly like you wrote it.
The system automatically gathers 4–5 key qualifying questions specific to your business.
A contact is created in your CRM or email system with all their qualifying details attached.
Comprehensive features tailored for private vets
Never miss a lead with 24/7 automated responses.
Responses trained on your tone for a personal touch.
Tailored questions to ensure you get the information you need.
All details logged into your existing system or a simple CRM.
Immediate routing of critical pet health concerns.
Easy-to-follow guides to ensure smooth operation.
Fixed scope. No hourly rates. No surprises.
Both packages start with a free mapping call. Nothing is committed until we've both agreed it's the right fit.
It's not a sales pitch. It's a working session. Here's what we cover.
We get a clear picture of what you're using, how data moves between them, and where things are falling through the cracks or being done manually.
We work through a structured gap analysis together to identify where automation would have the highest impact for your business right now.
You get a written Automation Opportunity Map showing a clear picture of where your business is today, your desired state, and a clear path between the two.
If there's a fit, we'll scope the work and propose either the Starter Build or Jumpstart. Fixed scope, no hourly rates, no surprises.
See what's inside your Automation Opportunity Map
We take on a small number of new clients each month. Free, no obligation.
Typically 30–45 minutes.