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How Fast Do You Reply to New Enquiries?

Rank Business Response Time Grade Responded?

Rank Business Response Time Grade Responded?

Excellent = Under 5 minutes · Good = Under 30 minutes · Average = Under 4 hours · Poor = Under 24 hours · Fail = Over 24 hours or no response

Why does responding in under 5 minutes matter? Research shows that contacting a lead within 5 minutes makes you 21 times more likely to convert them into a customer. After 30 minutes, the odds drop dramatically. The business that replies first builds trust, demonstrates professionalism, and captures attention before competitors even get a chance. Speed isn't just a nice-to-have — it's the single biggest factor in winning new business from inbound enquiries.

Your Detailed Breakdown

We help businesses respond to new enquiries in seconds, not hours. Automated, professional, and always-on — so you never miss another opportunity.

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